Frequently Asked Questions

 

Q. How quickly can you find me a cleaner?
A. Usually we can find a cleaner for you the same day. Please call us on 01932 705788 for advice.

 

Q. What if I'm not happy with my cleaner for any reason?
A. Simply let us know your concerns and we will rectify the situation as quickly as possible. We have a number of approved,

vetted cleaners so providing an alternative cleaner is not an issue

 

Q. How do you vet your cleaners?
A. Every cleaner is interviewed in their own home and we research their background and individual circumstances.

The cleaner has to pass stringent tests and ID checks are completed

 

Q. Are your cleaners reference checked?
A. Yes they are. We take up references going back five years or more for all our cleaners and those references have to be excellent.

 

Q. Do you have a minimum number of hours?
A. The minimum number of hours per week is 2

 

Q. Do you have insurance cover?
A. We have £1 million employers and public liability insurance which covers against the cleaner damaging your property accidently,

we also cover for injuries to our cleaners, giving complete peace of mind.

 

Q. Is there a contract to sign?
A. Yes, Our contract is on a monthly basis.

 

Q. Will I get the same cleaner every week?
A. Yes. You will get the same dedicated cleaner to do your weekly cleaning. That way you will know who is coming into your

home each week and your cleaner will be able to work out a routine with you as to what you would like doing on each visit.

 

Q. What tasks will the cleaner normally carry out?
A. Your cleaner will do all the usual vacuuming, dusting, ironing, changing beds and polishing and will clean the bathrooms and

kitchen. They will also clean windows if required and most other general household cleaning within your home at your request.

By having your own dedicated cleaner you will be able to specify which jobs are done on a weekly basis and which jobs are

done on a rotational basis. This way you will receive a service that is tailored to your specific needs.

   
   
Price List
   

Cleaning & Ironing

 

We charge hourly rates ........ from only £9.50 per hour

           
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